FAQ
USB-C Multiport adapter (APS-DKMT02)
USB-C Multiport adapter (APS-DKMT02)
1.Plug and expand your laptop: with USB-C charging port, HDMI port, USB3.0 ports*2 and SD card reader
2.Bulit in USB PD function, charging your PD-enabled laptop through USB-C port
3. Supply latest Macbook PD charging(29W)
4. Bus powered with no external power supply required.
5. Portable, lightweight and durable design
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| Interface | - HDMI ver1.4(Max 3840 x 2160 30Hz) - USB 3.0 Type A*2 - SD card reader - Bus powered with no external power supply required |
| System Requirements | - USB-C computers - Thunderbolt™3 computers - Mac OSX 10.10 or later - Windows 8.1 or later |
| Dimension | 109*46*13 mm |
| Weight | 53g |
| Contents | - Multiport Adapter*1 - Instruction Manual and Warranty*1 |
What is USB Type-C?
USB Type-C is a new connector for the USB standard that can support USB 3.1 and USB power delivery. USB Type-C is reversible, meaning you can plug it in upside down and it will still work. However, you cannot plug existing USB A or USB B connectors into a USB Type-C port, nor can you plug a USB Type-C connector into an older port.
Are all USB Type-C ports the same?
The USB Type-C ports can be very different.
PD(Power Delivery): Not all laptops support PD. If the host doesn’t support this function, you need the traditional power adapter to charge the host.
Video support: Depended on the host device manufacturer.(as they may continue to use DisplayPort, HDMI, or VGA ports.)
Data transfer: Data transfer speeds can vary from 480Mbps to 10Gbps.
What is USB 3.0 and USB 3.1?
USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard offers speeds up to 5Gbps. USB 3.1 Gen 2 is a new standard for high-speed data transmission that more than doubles the theoretical bandwidth of the USB 3.0, going from 5 Gbps to 10 Gbps.
USB 3.1 connections are backward compatible with USB 3.0 and USB 2.
Will the USB‐A ports on my laptop work with USB‐C accessories if I use a USB‐A to USB‐C adapter?
USB‐A supports data transmission only, while USB‐C may support video, power delivery, and data. A USB‐C to USB‐A adapter will support data transfer, but the video and power delivery features of USB‐C will not work.
All laptop with USB Type-C or Thunderbolt 3 can connect with multiport adapter?
Yes, any computer that has USB Type-C, Thunderbolt 3 (Type-C), will be able to connect with the multiport adapter.
However, not all USB Type-C ports support full functionality of the USB Type-C specification. Ensure that your host USB Type-C ports support DP alt mode, as well as USB Power Delivery.
Does the multiport adapter require external power?
No.
Are the USB ports on the multiport USB 3.1?
Yes, all USB ports are USB 3.1 gen 1.
Will the multiport adapter Plug and Play?
For most systems the PD dock can plug and play.
Winows10 and Chrome OS, the multiport adapter are plug and play.
For Mac OS, APS-DKMT01 user will needs to install a Ethernet driver. The driver can be downloaded at Pioneer official website: www.pioneer-iot.com
Why is my Ethernet no working?
Make sure you install the Ethernet driver and check the status indicators on the Ethernet port, Ethernet cable and re-plug the multiport adapter.
The driver can be downloaded at Pioneer official website: www.pioneer-iot.com
What is the PD(Power Delivery) specification of APS-DKMT02?
The APS-DKMT02 follow PD 2.0 specification and supports up to 60 watts of charging. Power requirements different based on the manufacturer of the USB Type-C device. Please check with your manufacturer to find your device’s needs.
How many monitors can the APS-DKMT01 support, and what is the maximum resolution?
Although DKMT01 has HDMI and VGA port, it only allow one video output at the same time. The max resolution supported for HDMI is 3840×2160 @ 30Hz.
Is 4K monitor supported?
Yes. Both APS-DKMT01 and APS-DKMT02 are 4K @ 30Hz support.
My USB device can not be recognized?
Please re-plug the multiport adapter or restart your laptop.
Can I use Apple USB-C to lightning cable to connect DKMT02 to my iPhone or iPad?
No.
What kind of SD card can be used on APS-DKMT02?
APS-DKMT02 supports up to SDXC 2TB SD card.
